Payments by Non Prime Customers & Special Deliveries

Customers shopping without a Prime membership will need to pay extra for Prime shipments. This revenue will, at first, be partly attributed to the seller. The same goes for Prime Customers paying extra for certain special delivieries, for example over-night.

Retrospective Deduction within Fees

Amazon will deduct this amount retrospectively via other fees, while Amazon's API will include the amount within the "Promo" fees.


Example of FBA seller with no running promotions

FBA Seller is shown 523£ shipping revenue, which makes up 3% of Gross Revenue:

These 3% are then deducted on the costs side as Promo losses:


Difference to Transaction Reports:  Time of Order vs Transaction

In Seller Central's transaction report, the shipping revenue is reflects the data of all transactions in the viewed time-frame.

Within Amazon's API and thus Sellics, however, the shipping revenue is based on the data of all orders in the viwed time-frame.

Orders & transactions do not always occur at the same time.


Why is the Time of Order & Amazon's Transaction not always the same?

The order timestamp occurs immediately when a customer complete sthe checkout process, after which the order is in a 'pending' state in which amazon prepares the item for shipment.

Once the item is shipped (this can happen within the hour or take multiple days), Amazon calculates and charges the actual fees. Sometimes they miscalculate and correct their errors with additional transactions. 

When a customer returns an item, that refund is also a separate transaction on the same original order ID.

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