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Reviews & Questions
Reviews & Questions
Everything you need to know about the Sellics Reviews & Questions Module.
26 articles in this collection
Written by
Marco Varnas
A complete Guide
The Complete Guide to Reviews & Questions
Sellics 'Reviews & Questions' allows you to be on top of your Amazon customer relations and access advanced analytics on customer voice.
Written by
Marco Varnas
Updated over a week ago
Reviews
How to Upload your ASINs to Reviews
This article covers how to upload your ASINs individually or in bulk to keep track of their reviews on Sellics.
Written by
Marco Varnas
Updated over a week ago
Using Advanced Filters in Reviews
This article covers how to use advanced filters, e.g. Product ASIN, Tag, Brand, Category, Country, and Rating, to find your product reviews.
Written by
Marco Varnas
Updated over a week ago
How to Leverage the Sellics Workflow
This article explains the mechanism of Sellics status and workflow (New, In progress, Done, Watchlist) to help you work more confidently.
Written by
Marco Varnas
Updated over a week ago
How to Set up Email Notifications for Reviews
This article covers how to set up alerts to receive email notifications and keep track of reviews on your products.
Written by
Marco Varnas
Updated over a week ago
Advanced Settings for Reviews
This article shows you how to further customize settings to display relevant reviews to certain users/products/brands/etc.
Written by
Marco Varnas
Updated over a week ago
How Reviews updating works
This article answers FAQs about how reviews on your products are updated on Sellics.
Written by
Marco Varnas
Updated over a week ago
Sellics Reviews & Questions vs. Amazon VC
This article provides a comparison between Sellics Reviews & Questions module and Amazon VC to show why we could help optimize your work.
Written by
Marco Varnas
Updated over a week ago
How much data can I export from Reviews?
This article answers the common question about the limit to the number of reviews you can export from your Sellics account.
Written by
Marco Varnas
Updated over a week ago
Questions
How to Upload your ASINs to Questions
This article covers how to upload your ASINs individually or in bulk to keep track of their questions on Sellics.
Written by
Marco Varnas
Updated over a week ago
Advanced Filters in Questions
This article covers how to use advanced filters (Product ASIN, Tag, Brand, Category, Country, and Rating) to find your product questions.
Written by
Marco Varnas
Updated over a week ago
How to Reply to Questions
This article covers how to reply to questions directly on Amazon through Sellics and how to do so with the "Manufacturer" badge.
Written by
Marco Varnas
Updated over a week ago
How to Leverage the Sellics Workflow
This article explains the mechanism of Sellics status and workflow (New, In progress, Done, Watchlist) to help you work more confidently.
Written by
Marco Varnas
Updated over a week ago
How to Set up Email Notifications for Questions
This article covers how to set up alerts to receive email notifications and keep track of questions on your products.
Written by
Marco Varnas
Updated over a week ago
Advanced Settings for Reviews & Questions
This article shows you how to further customize settings to display relevant questions to certain users/products/brands/etc.
Written by
Marco Varnas
Updated over a week ago
How much data can I export from Questions?
This article answers the common question about the limit to the number of questions you can export from your Sellics account.
Written by
Marco Varnas
Updated over a week ago
How Questions updating works
This article answers FAQs about how questions on your products are updated on Sellics.
Written by
Marco Varnas
Updated over a week ago
How long are questions active in the Watchlist for?
This article explains the 'active' and 'inactive' statuses for products on your Sellics Watchlist.
Written by
Marco Varnas
Updated over a week ago
Sellics Reviews & Questions vs. Amazon VC
This article provides a comparison between Sellics Reviews & Questions module and Amazon VC to show why we could help optimize your work.
Written by
Marco Varnas
Updated over a week ago
Analytics
Using Analytics to keep track of Customer Voice
This article shows you how to use Sellics Analytics tab to visualize and track your customers' questions and reviews on your Amazon listing.
Written by
Marco Varnas
Updated over a week ago
How to see the per ASIN number of reviews/questions
This article shows you how to see and export how many reviews and/or questions that you have for your product listings/ASINs on Amazon.
Written by
Marco Varnas
Updated over a week ago
Alerts
How to set up alerts for Reviews & Questions
This article covers how to navigate the Alerts tab and set up customized email notifications for reviews & questions on your products/ASINs.
Written by
Marco Varnas
Updated over a week ago
Other ways to customize alerts
This article shows how to further customize your alerts and email notifications for reviews and questions by star count, frequency and tag.
Written by
Marco Varnas
Updated over a week ago
How to add other users to receive alerts
This article covers how to add your team members as users to your account, which allows them to set up their alerts for reviews & questions.
Written by
Marco Varnas
Updated over a week ago
How to integrate Sellics alerts with Salesforce
This is a guide to how to have your Sellics alerts redirected and logged as a case in Salesforce.
Written by
Marco Varnas
Updated over a week ago
What is the difference between “last triggered” and “last sent”?
This article clarifies the difference between "last triggered" and "last sent" on your alerts set up.
Written by
Marco Varnas
Updated over a week ago